Penta Hotels is looking for Group Sales Manager

Main purpose of the role

The role of the group sales curator is assisting to manage all aspects of the Groups department. Maximise the profitability of groups operations through effective cost controls and supplier negotiation. Maintain consistent standards of service, ensuring guest satisfaction while creating a work environment that supports organisational values.

Essential duties & responsibilities – (key activities)

  • Answering inquiries by phone and e-mail in consultation with the Revenue and Proactive sales department
  • Negotiating from quoting to final contract preparation
  • Organising, planning, and selling groups with an eye for detail by creating function sheets, processing, and input of name lists
  • Being aware of al the business in the Belgium Pentahotels – group departures-arrival and ensure proactive planning take place to ensure guests expectations are met
  • Keeping the leads accurate and relevant in our system Opera to extract reports for measurement of opportunities and progress
  • Coordinating all the teams involved, accompany each group, and draw an instructive conclusion at the end.
  • Identifying, communicating, and actioning all sales leads.
  • Creating an environment where staff are encouraged to maximise sales.
  • Being aware of potential highs and lows in the business and planning for them.
  • Meeting all group organisers to check the details of the function for that day and to communicate any changes to the departments – where applicable
  • Develop a sales plan for groups in line with annual budget.
  • Ensuring all costs is controlled without compromising standards and service delivery.
  • Ensuring that security measures and procedures are in place

Other standard responsibilities

  • Writing of client proposals
  • Receptive sales on group requests
  • Attending internal meetings representing the sales office where required
  • Perform any other duties as assign

Other

  • While this job description is intended to be an accurate reflection of the duties involved with this position, the company reserves the right to add, remove or alter duties when business need dictates.

Required skills

  • Very driven and ambitious to learn and to close the deals.
  • Natural networking and presentation props, with clear and effective communication skills
  • Results driven
  • Knowledge of market and trends.
  • A motivated, self-disciplined, energetic and nicely assertive
  • Excellent team player creds, with good personal planning and prioritisation skills.
  • Ability to work well under time pressure and flexible hours
  • Excellent oral and written communication skills within internal and external clients
  • Excellent organisation skills
  • A good understanding of Microsoft Office applications.
  • Mandatory Language skills: Dutch/English/FrenchQualifications
  • Minimum 3 years work experience in a proactive sales position
  • Must be proficient in using Microsoft Office
  • Relevant knowledge of industry specific tools available in the marketplace

Experience

  • Relevant experience in hotel industry.

KPI’s

  • Revenue, occupancy, rates and revpar in all group segments against budget, forecast and prior year
  • Achieving Appointment with direct group leads
  • Cross Selling
  • Profit targets achievement
  • Customer satisfaction

Send your CV to Gaelle.Vanderborght@pentahotels.com

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